I have written to Chnlove - I have received on reply concerning agency addresses being hidden
I have replied back to the reply and when or if I do receive anotherr answer then I will put all on here.
Willy
This is what i received back fron Chnlove - make of this what you will I think they are just washing their hands so to speak
From: Willy
To: Chnlove Customer Care
Date: 08 Feb, 2010 GMT
Maybe if the addresses of agencies in your network was shown then this would add a great deal to the reputation given to this service. Maybe there is a reason for not being able to locate then. If so I would be interested
to find out why.
Willy
From: Flora Tsui (Customer Care)
To: Willy
Date: 08 Feb, 2010 GMT
Dear Willy,
Thanks for your message and kind suggestion.
Regarding your question below, as you have noticed that, Chnlove cooperates with the agencies that provide direct services to the ladies. Because of different situations and operations in each agency, some agencies may not provide service to the gentlemen directly, and they will not give their contact info to any gentleman before they know more about who he is, where he comes from, what he needs and what they can provide. Considering this situation, the agencies' contact info will not show directly in our site. Hope you can understand.
If you would like to obtain the agency's contact info, you may discuss with your lady directly, then she can talk to her translator and provide the info to you. Or, you may leave a message for the translator and ask for the details directly. Leastways, you may let us have the agency's ID, we will talk to the agency and ask them to provide you their contact info, one and only precondition is you have contacted the ladies from this agency before.
Still, we will forward your message to related department for further evaluation. Hopefully there will be some update in the near future. Thanks again for you kind suggestion.
Thanks again for your support to our service. Please feel free to let us know if you have additional question or concern. We'll be glad to help our sincere clients.
Have a great week!
Kind regards,
Flora Tsui
Chnlove Customer Care
From: Willy
To: Chnlove Customer Care
Date: 08 Feb, 2010 GMT
Thank you for your reply. The reason that I ask is that i would like to be assured that the agency that I may deal with does in fact have the required licence that permits them to introduce foreigners and Chinese nationals.
Unless you, as a company, can guarantee in writing that everyone of the agencies in this system does have the required licence then this would seem to be one way that we can be sure that we are dealing with a reputable company.
Unlike yourself I do live in mainland China and would like to visit various agencies to assure myself that everything in above board before approaching any further ladies.
Willy
From: Flora Tsui (Customer Care)
To: Willy
Date: 10 Feb, 2010 GMT
Dear Willy,
Ni hao! Thanks again for your message.
Firstly, I feel regretful for my late reply. As you may notice that, our Chinese New Year is coming, and the holiday starts from Feb 13 to Feb 19. Since many people will return to hometown and join family reunion, the holiday might start earlier or last longer for some people who are living far away from their hometown. Becuase of short-staffed, I have not been able to answer your question promptly. Hope you can understand.
About your concern of the agencies that Chnlove cooperates with, please note that we have detailed introduction at About Chnlove - Who Involves.
http://www.chnlove.com/help/about_agencies.phpAlso, you may take a look at our Risks Disclosure Notice. In the first part, we have explained the relationship between Chnlove and the Service Providers, also known as the local agencies.
http://www.chnlove.com/help/disclosure.phpHope the above info could be helpful. Please let us know if you have other question or concern, we will be glad to help you.
Have a lovely day and wish you a Happy Chinese New Year as well!
Kind regards,
Flora Tsui
Chnlove Customer Care