this was sent before martins letter was written
I have just learned from other guys using your angency that this place has sent email to members that the ladies never knew about.. i have yet to buy credits and now im scared to death over what i have learned
why do i want to waste money on something she may never get and im fed full of Bogus emails.just to spend my money
i know all are not like this but enough of a red flag to cause me major concern
please tell me this isnt standard practice and what i should do next i want to talk to my new friend i actually have 2 but if im not talking to her and i will be that agency then what a waste of my time and money
i want love and hapiness not a game
okay guys here it is
From: Jessie Ng (Customer Care)
To: shane mcdonald
Date: 15 May, 2009 GMT
Dear Shane,
Ni Hao! This is Jessie from Chnlove customer care. Hope everything is fine with you.
I am writing to let you know that in order to help our clients better enjoy our services in finding relationship leading to marraige, Chnlove is now carrying out an in-depth survey in terms of our services efficiency and the Service Quality of those local agencies. We welcome every comment or suggestion from our distinguished clients, as it will help us do better in making continous improvements and attaining a higher level of services. Here we are thankful for your kind attention and precious feedback. :-)
Shane, you are a very nice person. From the previous query you made to our customer care team, we believe that you are sincere and serious in building serious relationship with a lady on our site. Such attitude is greatly appreciated and admired by the whole staff of Chnlove. If you have any additional query or concern when you are communicating with ladies of our site, please just let us know. We will try our best to help you.
As you may know, Chnove is independent from each local agency(our service provider) as individual companies. We pay the local agency who provides our EMF messages translation and delivery services to the Chinese ladies, thus enable free translation service as well as professional consultation service to the ladies, making it easier for communication between people of different languages and cultures. Though Chnlove is not involved in the internal business of each agency, we have strict policies and regulations that each agency should deal with EMF service on AS-IS basis and offer quality service to help both male and female members communicate smoothly. Whenever you have any question about the services provided by the agency, please inform us the situation as soon as possible. We will take immediate action to look into the issue you concern about.
Also, we welcome our gentlemen clients to rate and comment the work of the local agencies. We earnestly hope that you could be with us as a supervisor, valuator and impeller of the agencies' quality service in Chnlove. We believe your involvement and support is always the wealth that nothing can compare with, and your feedback will be the impetus to push Chnlove and the agencies' services to a higher level. :-)
As we believe, "'Perfect' may not exist, but 'Better' does". We will put all our strength to go ahead and keep improving day by day. Thanks again for your support to our services. Please feel free to let us have your kind comments or feedback to our services, we will be most pleased to address your concern and follow up to your kind satisfaction.
Kind regards,
Jessie Ng
Chnlove Customer Care
We earnestly hope that you could be with us as a supervisor, valuator and impeller of the agencies' quality service in Chnlove. We believe your involvement and support is always the wealth that nothing can compare with, and your feedback will be the impetus to push Chnlove and the agencies' services to a higher level. :-)
Ni hao
Are you offering me a job ? When .. not if I find my match I will most likely relocate to your country as your family values is much higher than those here in the western culture.. I might take you up on this if so at a later date.
as for now? what has been resolved in this situation was the agency contacted ? were questions asked ? or is this a standard form letter ?
I will go ahead and purchase a few credits with in the next 24 hours but again my concerns are still that concerns..
Please tell me what steps were taken in this matter to insure better service for myself and otherss using this great option to find the perfect match ..
Thanks you in advance
Shane McDonald
