The bank was most likely referring to student, tourist and other non-immigrant type visa appointments. The K visa interview is scheduled by Guangzhou and not the applicant. The bank collects the visa interview fee and also sells pre-paid pin cards that are needed to access the visa call center. That is most likely why the confusion was caused, because the student, tourist and other non-immigrant visa applicants call the visa call center to schedule their appointments. She will have to wait for her appointment letter from Guangzhou for the K-1 visa interview. Best Wishes, Robert
Available Services
* Callers are able to access information and application procedures for non-immigrant visas
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All non-immigrant visa appointments for Mainland China are now made through the Visa Information Call Center. * Service is offered in Mandarin, Cantonese, English, the Fuzhou dialect and the Taishan dialect.
Hours
The Visa Information Call Center has pre-recorded visa information available 24 hours a day, 7 days a week. Live operators are available from 7 am to 7 pm, Monday through Friday and 8 am to 5 pm, Saturday.
Payment
This is a user-pays service and the charge is 54 RMB for 12 minutes or 36 RMB for 8 minutes. Any unused minutes can be reused at a later time or transferred to another party. There are 3 methods of payment.
CITIC pre-paid PIN card
All CITIC banks that sell the MRV fee also sell pre-paid PIN cards for 54 RMB that can be used to access the Visa Information Call Center for 12 minutes and cards for 36 RMB that can be used to access the Visa Information Call Center for 8 minutes, respectively.
Credit/Debit Cards via the Visa Information Call Center website
Users can go to
http://www.usavisainformation.com.cn/ to use credit/debit cards to pay for the service. Users pay 54 RMB or 36 RMB and receive a PIN number which can be used for 12 minutes or 8 minutes, respectively.
