Yes not many older ladies know pinyin. And it's quite a challenge when they send you a text message in romanised text with no tone marks!
Translators were all the rage when I visited Miss Woo back in 2009. But smartphones have taken over the world making them pretty much obsolete. I've not met a single lady now who has had a translator machine.
I've now dated two women here who haven't spoken much English. And yeah, it's a heck of a challenge. Although QQ translator does quite a good job. The main trouble is that it's just so hard to get the tenses of things right (amongst other things).
There are plenty of ladies who speak English here. But if anyone comes here and they need a human translator I know plenty.