The most recent reply from Chnlove::
After receiving your message, we have double checked P518624 - LiBo Liu's explanation letter and our direct investigation to her, we notice that there is difference between her sister's statement. It seems the difference mainly comes in whether or not to continue further communication with you. We are not sure about Ms. Liu's relationship with her sister, and if they had different attitudes or disagreement on communicating with you. Anyway, though this is very private issue between family members, our Intendance Dept will try their best to help you know more about the situation and remove the misunderstanding between you and Ms. Liu.
At the same time, in response to this incident, we have adopted related measures against the agency, including but not limited to, hid LiBo Liu's profile from Chnlove for the time being, suspend the translator's account who dealt with your correspondence with Ms. Liu, stop posting the new lady profiles from P518, limit the Admiration Letter sent by the agency, etc.
By the way, please note that Ms. Liu's explanation letter was faxed by her, and date on the letter was caused by the incorrect setting of the fax machine. It has nothing to do with the content of the letter. Please set your heart at rest. Also, since the holiday weekend is coming, if any delay was caused, we would appreciate your kind understanding in advance.
Holiday weekend? only for americans I told them nice try.